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slaggy  
#1 Posted : Monday, October 18, 2010 3:59:09 PM(UTC)
slaggy

Rank: Newbie

Joined: 8/6/2010(UTC)
Posts: 5
Location: Germany

Hi, I have the following problem:

I use the free edition ManicTime since a while. Today I tried to open Manic Time statistic and there was the window to decide if I want to buy a licence or use the standard edition. I clicked on standard edition. A new window appears and tells me about the functions which will be disabled and ask if I really want to continue. After clicking on "Yes" Manic Time shows a new window with "Thank you, your license code has activated successfully" When I click "OK" theres a new window wich says "Error on checking license" If I click "OK" I see again the window with the selector of the license type. I cant exit the dialog. Only by using the Task manager and shut down Manic Time. But the protocol is still running. I can see the icon in the task bar and even decide if I want to continue to register my activity.

So how can I choose "Standard Edition" and continuing seeing my statistics ?

My operating system is Windows Vista
admin  
#2 Posted : Monday, October 18, 2010 6:05:32 PM(UTC)
admin

Rank: Administration

Joined: 4/13/2010(UTC)
Posts: 872

Could you send us log files.

You will find ManicTime.log and ManicTimeTracker.log files in folder:
C:\Users\<username>\AppData\Local\ Finkit\ManicTime\

You can post them here or send them to support@manictime.com
slaggy  
#3 Posted : Tuesday, October 19, 2010 10:15:23 AM(UTC)
slaggy

Rank: Newbie

Joined: 8/6/2010(UTC)
Posts: 5
Location: Germany

Problem solved !!!!

Hello, thank you for your quick answer. I solved the problem. I've downloaded Manic Time again from your site and installed it. After this I had access to my ancient statistic without loosing former tags and time tracking.
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