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tass  
#1 Posted : Thursday, February 23, 2012 3:35:21 AM(UTC)
tass

Rank: Newbie

Joined: 2/23/2012(UTC)
Posts: 2
Location: Europe

Hello, i am a graphic designer and i am using this software for about 2 years and it's a great tool that helps me observe my working habits. I had just 2 minor problems with him during time, but from about a week ago it started to have some issues.

The program loads in tray when windows (7) starts and it looks like running. When i right click it it shows the option (open, go off the record, etc...), but when i try to open the program to see the graphs and statics after 1-2 seconds with the splash screen that says loading nothing happens. So it looks like running but when i try to open it besides the loading splash screen nothing happens. I did a little search and read a post about .net framework. I now have installed .net 4, i have repaired it, uninstalled it, re-installed it but the non-functioning issue continues to stay.

LE: I forgot to mention that i have also re-installed the program but this didn't change anything either.

Could you help me with an advice?

Thank you.

Edited by user Thursday, February 23, 2012 3:37:13 AM(UTC)  | Reason: Not specified

admin  
#2 Posted : Thursday, February 23, 2012 9:28:39 AM(UTC)
admin

Rank: Administration

Joined: 4/13/2010(UTC)
Posts: 872

Only the latest beta(v2.2) uses .Net 4, previous versions all used .Net 3.5 so if you used v2.1 or earlier installing .net 4 will have no effect.

Would you send me log files, you will find them in the same folder as the database
http://www.manictime.com...5/1/where-is-data-stored
Please send me Logs subfolder.

Then go to download page and download setup for v2.2 beta (bottom of the page)
Right click MT icon, Exit, then run the setup. Does the window show after that?
tass  
#3 Posted : Friday, February 24, 2012 4:43:45 AM(UTC)
tass

Rank: Newbie

Joined: 2/23/2012(UTC)
Posts: 2
Location: Europe

Thank you very much for the fast answer.
I have downloaded the new beta version and worked from the first try.
Here are the log files http://wtrns.fr/_0Bv3aO41JT5qAs

It's such a great program, i really like checking it quite often.
Thank you again!
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