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Killer47x  
#1 Posted : Tuesday, August 13, 2013 6:35:34 AM(UTC)
Killer47x

Rank: Newbie

Joined: 6/18/2013(UTC)
Posts: 8
Location: South Africa
Hi,

getting this error when trying to connect to a server setup,
we do have a corperate firewall inplace but asked to allow the connection to the server

but i am getting this error when trying to startup a test

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: manictime.exe
Problem Signature 02: 2.4.0.6
Problem Signature 03: 51f7c12a
Problem Signature 04: Finkit.ManicTime.Shared
Problem Signature 05: 2.4.0.6
Problem Signature 06: 51f7c11b
Problem Signature 07: 1ff
Problem Signature 08: 84
Problem Signature 09: System.InvalidOperationException
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 7177
Additional Information 1: f21d
Additional Information 2: f21d2587a93933fc8ec79f73346ee61d
Additional Information 3: 6dd5
Additional Information 4: 6dd59f0dfb200dd4bb93825f0d7b4042

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Logs only generate when trying to start the application with out the XML file and then the application is working also no errors.

Any assitance wil do

Edited by user Tuesday, August 13, 2013 6:55:24 AM(UTC)  | Reason: Updates spelling
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admin  
#2 Posted : Tuesday, August 13, 2013 9:10:59 AM(UTC)
admin

Rank: Administration

Joined: 4/13/2010(UTC)
Posts: 872
This happens on all machines?
The xml you mentioned, you mean the ManicTimeSettings.xml?

Could you send me the dump file? Download this file
http://cdn.manictime.com...anicTime_debug_tools.zip

Then run
ManicTime_debug_tools\registry_settings_for_crash_dumps\EnableLocalDumps.reg

This will save crash data form the apps, the one windows usually sends to Microsoft to your local drive. Dumps will be in
c:\Users\[username]\AppData\Local\CrashDumps\

When it crashes please send me the dump file.

Once you are done you can also run the DisableLocalDumps.reg to stop writing crash data to disk.
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Killer47x  
#3 Posted : Wednesday, August 14, 2013 6:11:20 AM(UTC)
Killer47x

Rank: Newbie

Joined: 6/18/2013(UTC)
Posts: 8
Location: South Africa
Hi,
Yes it is the ManicTimeSettings.xml

and here is the application dump file.

Edited by user Wednesday, August 14, 2013 7:44:41 AM(UTC)  | Reason: Fix with update

File Attachment(s):
ManicTime.zip (3,496kb) downloaded 5 time(s).

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Killer47x  
#4 Posted : Wednesday, August 21, 2013 3:19:12 PM(UTC)
Killer47x

Rank: Newbie

Joined: 6/18/2013(UTC)
Posts: 8
Location: South Africa
Any assistance on this for me?
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admin  
#5 Posted : Wednesday, August 21, 2013 3:21:51 PM(UTC)
admin

Rank: Administration

Joined: 4/13/2010(UTC)
Posts: 872
I sent you an email last week.
Could you send me ManicTimeSettings.xml file? I believe the problem is in that file...
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Killer47x  
#6 Posted : Tuesday, September 10, 2013 10:48:17 AM(UTC)
Killer47x

Rank: Newbie

Joined: 6/18/2013(UTC)
Posts: 8
Location: South Africa
Hi Here is the file,

Edited by user Tuesday, September 10, 2013 10:51:42 AM(UTC)  | Reason: did not upload the file

File Attachment(s):
ManicTimeSettings.rar (1kb) downloaded 2 time(s).

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admin  
#7 Posted : Tuesday, September 10, 2013 12:42:20 PM(UTC)
admin

Rank: Administration

Joined: 4/13/2010(UTC)
Posts: 872
If you use v2.5, it should work. It is the current version, you can find it in the download page.

A bit of background if anybody else has the same problem.

The problem was in this line of the xml.

< upgrade check="false" / >

The correct line which older clients know how to parse would be:

< upgrade check="false" mode="auto" / >

Mode can either be auto or manual.

Server versions were released between client v2.4 and v2.5. We updated the client, but we did not release it. And we created a bug where it was possible that deployment file wouldn't work with current client version, which happened in your case.

Sorry about that, hope it will work ok from now on.

Edited by user Tuesday, September 10, 2013 12:44:41 PM(UTC)  | Reason: Not specified
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