Rank: Member
Joined: 12/6/2010(UTC) Posts: 10  Location: Nantes, France
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As I do every day, I put the computer to sleep while I was leaving my home, drove to work, and woke up the laptop. At that point, apparently, ManicTime entered an infinite loop. I only noticed a few minutes ago, five hours after that (the process had accumulated about five hours of CPU time, too). I killed the process, and restarted it. Unsurprisingly, nothing has been recorded this morning. The rest of the data is fine.
My question is: what is the proper course of action in case such an infinite loop occurs again in the future? Are there logs I should save, threads I can kill, signals I can send to make the process sync the database?
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Rank: Administration
Joined: 4/13/2010(UTC)
Posts: 872
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If this happens, please run ManicTimeProcessInfo.exe (same folder as ManicTime.exe) before you kill it. It will show a list of running threads. Copy to a text file. Then please send me this file and ManicTime.log and ManicTimeTracker.log, which are in folder: XP: C:\Documents and Settings\<username>\Local Settings\Application Data\Finkit\ManicTime\Logs Vista or Windows 7: C:\Users\<username>\AppData\Local\ Finkit\ManicTime\Logs Please send all files to support@manictime.com.
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